These General Conditionshave as their objectthe purchase of productsand services,carried out remotely viacomputer network athttps://shop.socialbusinessworld.orgbelonging toSocial BusinessWorld SrlheadquarteredinMontelabbate(PU)61025 viaG.Verga,134, Italy.
These purchases are reservedfor end users exluding wholesalers, retailers, professionals, etc.. who intend to resellto third parties.
Everypurchase transaction will begoverned by theprovisions oftheItalian Legislative Decreen. 206/2005 and, as regards the protection ofconfidentiality, will besubject to the rules inLegislative Decree no.n. 196/03.
ACCEPTANCE OF THETERMS AND CONDITIONS OFSALE
The Customer, by using any part or feature of this site declares him/herself to be of adult age.
The customer, bysendingelectronic confirmation of a purchase order, unconditionally accepts andagrees to comply withSocial BusinessWorld Srl's (from now on Social BusinessWorld) general conditions andpayment transcribed below.
This means the customer has readand accepted all theindications providedin accordance with therules mentioned above. Please also notethatSocial BusinessWorlddoes not consider itselfbound by other conditionsunless previouslyagreed in writing.
OBLIGATIONSOF THE CUSTOMER
These Terms and Conditionsof Sale must beexamined online bycustomers and visitors of https://shop.socialbusinessworld.orgbefore they confirmtheir purchases.The submission oforder confirmationimplies the fullknowledgeof General ConditionsofSale and theirfull acceptance. The Clientagrees and undertakes,once thepurchase processonline is completed, to print and savethese Terms and Conditionsof Sale, alreadyread and accepted duringthepurchase process, in order to fully satisfy the conditions ofitalian Legislative Decreen. 206/2005.
https://shop.socialbusinessworld.org is a web site which sellsfoodandnon-food articles. The purchase of products, available as shownand describedonline in the relevantdescriptionsand specifications pages,isperformedby the customer atthe price specified therein, to be confirmed at the timeof the confirmation of the order, in addition to transport costsasspecified belowand displayed atthe time of purchase. Before confirming thepurchase, the customerwill be shown theunit cost ofeach product chosen, the total cost in case of multiple products purchase and relatedtransportation costs. Confirming the purchase, upon completionof the transaction,the customer will receiveane-mail messagecontaining thedateand the total amountof order and the detailsof the same. Prices quotedare in Eurosfor goods deliveredex works VATINCLUDED. Social BusinessWorldreserves the right toapply changes withoutnotice.
Payment for the productspurchased and theshipping costs willbe processed by usingacredit card via Paypal or by Bank Wire Transfer.
PAYMENTBY CREDIT CARD
The cardsaccepted forpaymentonhttps://shop.socialbusinessworld.org are allthose supported byPayPal.Social BusinessWorldhas selected thepayment systemPayPal to ensure maximumsafety. The payment transactionis performed directlyon thesecure serversofPayPal.Therefore,the numbers of thecredit cardof the customerare not storedon the sitehttps://shop.socialbusinessworld.organd data are processed exclusively on PayPal's servers.Social BusinessWorldis not responsiblefor any fraudulent orillegal use that maybemadeby a third party by using the credit card used to pay theproducts purchased on https://shop.socialbusinessworld.org.At no time of the purchase procedureSocial BusinessWorldis ableto know/read/modify the numberof the customer's credit card.
PAYMENT BYBANK WIRE TRANSFER
If the customerchooses to usethe bank wire transferas a mean ofpayment, the order shall be deemedtobe active andthe delivery timewill begin torun from theactual date of receiptof the paymentin thebank accountofSocial BusinessWorldhighlightedduring the order confirmation process.
Purchased productswill be delivered bySocial BusinessWorldat the address indicatedby the Customer.Eachshipment contains invoice andgoods ordered.
Theproducts will be deliveredduringall working days. The delivery ofthe Products bySocial BusinessWorldcan be split,withoutimplying anyliabilityforSocial BusinessWorldor increased costof transportation for thecustomer. Social BusinessWorld for deliveries collaborates with various couriers.These couriers donot call in advancenormanage requestsforspecific delivery times. As an indication,withoutany involvementbySocial BusinessWorldand unless unavailabilityof productsin addition to anyforce majeure, thegoods will be deliveredwithinthe average delivery time, expressed in working days, declared oneach product page in the "Data Sheet" section by each individual producer, starting from the firstworking dayfollowing the date ofreceipt of order and payment.Delivery timesandcosts depend onshipmentandcarrier chosen. Upon receiving goods, the Customeris required to verifythat the package isnot damagedor wet andcomplies withstandard packaging.Onlythereafter, the Customer must accept delivery, afterwhich no objectionon the external characteristicofwhat was deliveredinrelationto the order made can be arised. Incase thereis not a correspondence betweentheorder and delivery, according to the procedure cited above, the customer shall notaccept the goods andcomplain directlyto the carrierandsendan emailthrough the websitehttps: // shop.socialbusinessworld.orgfrom the "My Account" section.
We send your orders directly from the manufacturer’s premises for three good reasons, all contributing to savings and reduced environmental impact:
To save on transport, storage and personnel costs, by avoiding shipping goods to our warehouse first. Doing otherwise would have a big impact on the final cost of your purchases.
To reduce emissions linked to transport fuel.
To preserve the quality of the merchandise, by avoiding multiple changes of hand and storage methods.
HOW TO MINIMIZE TRANSPORTATION COSTS AND SAVE
We are aware that shipping directly from the manufacturer’s premises may increase your bill if you purchase small quantities from a large number of manufacturers. For this reason, we strongly recommend that you make purchases manufacturer by manufacturer and in bulk. This will allow you to make the shipments as compact – in terms of packaging, weight, and cost – as possible.
Non-optimized purchase: on purchase day 1 you buy a can of extra-virgin olive oil from manufacturer A and a sustainable ladies bag from manufacturer B. On purchase day 2 you buy a bottle of extra-virgin olive oil from manufacturer A and a sustainable leather wallet from manufacturer B.
Optimized purchase: on purchase day 1 you buy the can and the bottle of extra-virgin olive oil from manufacturer A and on purchase day 2 you buy the ladies bag and wallet from manufacturer B.
Products purchased throughhttps://shop.socialbusinessworld.orgare subject to discipline, as applicable, pursuant to Legislative Decreen2.2.2002. 24(OJn. 57, 8.3.2002) on sales contractsandwarranties forconsumer goods and, to the extent notprovided for therein,the specific provisionsprovided for by the Civil Code. This guarantee will applyto products that presentlack of conformityand /ormalfunctions that are notevident at thetime of purchase,provided the productis used properlyand with duediligence and inrespect of its destinationof use as indicated in the technical documentation where applicable. The guaranteeis not applicableincaseof negligence and carelessnessin the use andmaintenanceof the product.The guarantee is personalandappliesonly to the original customer, being aimed to direct customersandnot to dealers, resellers, etc.. Anymalfunction of the productsmust be reportedwithin fourteen (14) days from receipt of goods.Thewritten reportmust be madeby the customerfrom the "My returns" section andattachedat the time ofshipment of thedefective product.Social BusinessWorldreserves the rightto verify thedefect claimed bythe customer and makethe replacementafter the inspection. The request will beprocessed only if theparcel will be returned with the following documents: Invoice purchaseorder number and dateandbrief descriptionof the defect.
The costsoftransportation of returning goods have to be paid by the customer.
RIGHT OF WITHDRAWAL
Pursuant to andwithin the limits inLegislative Decree no.206/2005art.52et seq.,TheCustomer has the right, within 14working days from receiptof the goods, to exercise the right of withdrawal.This rightappliesto all productscontained in this sitehttps://shop.socialbusinessworld.orgexcept, the following:
- Contracts forservicesalreadyperformedcompletely, with the express consentof the consumer,and startedBEFORE theexpiry of14 days forthewithdrawal.It shouldinthis casealsobe expressed the acceptance bythe consumer for theloss of the right; - The supply ofgoods orservices whose price depend on fluctuations in the financial marketthatSocial BusinessWorldis notable tocontrol, which mayoccurduringthe withdrawal period; - The supplyof goods made according to customer's specifications or clearly personalized; - The supply ofgoods which are liableto deteriorate orexpire rapidly; - The supply ofsealed goods whichdo not lend themselvesto beingreturned forreasons of hygieneorrelated to the protectionof health andhave beenunsealed after delivery; -Thesupply of goods which, after delivery, are, by their nature, inseparably mixedwith other items; - The supply ofalcoholic beverages,theprice of which hasbeen agreed upon atthe time of conclusionof the contract ofsale, thedelivery of which canonly take placeafter thirtydays and theactual value of whichis dependent on fluctuationsin the market thatcan not be controlledbySocial BusinessWorld; - Contractsinwhich the consumerhas specifically requestedavisit froma professionalfor the purposesof carrying out urgentrepairs or maintenance. If, on the occasion of thisvisit, the traderprovides services in additionto those specifically requestedby the consumer orgoods other than replacementparts necessarily used inperforming maintenance orrepairs,the right of withdrawalshall apply to thoseadditional services or goods; - The supply ofaudio or video recordingsorsealed computer software whichwereunsealed after delivery; - The supply ofnewspapers, periodicals andmagazines with the exceptionof subscription contractsfor the supplyof such publications; - Contractsconcluded ata public auctiononlineoroffline; -The provision of accommodationforresidential purpose, the transport ofgoods, services, rentalcars,catering servicesor servicesrelated to leisure time activities ifthe contract providesa date orperiod of performance; - The supply ofdigital downloadable content.
Incase of rejectionof the productmade by the Customer in the absenceof theabove conditions, theproduct will be returnedto the customertogether with the firstorder subsequentlymadeby the customer.Ifthe customer requiresinsteadanimmediate returnshipping chargeswill be paid by him. Also in accordancewith the aforementioned LegislativeDecree no.206/2005art.52et seq.it should be notedthat the rightof withdrawal isreserved exclusively for usersdefinedas"consumers", individuals who purchaseproductsfor their own useand actfor purposes not relatedto their professional activity, therefore with the exclusionoftraders, retailers, professionals,etc..
PROCEDURES FOR THE EXERCISEOF THE RIGHTOF WITHDRAWAL
for the exerciseof the rightof withdrawal, thecustomermust submit, within14 days ofreceipt of goods,registered letter withreturn receipt to thefollowing address: Social Business WorldLtd.- ViaG.Verga,134 - 61025-Montelabbate(PU) -Italy. Alternatively, thecustomercanuse their reserved area"My Account". Social BusinessWorldwill proceedto transmit the charge back of thecost of goods shippedand the initialshipping chargeswithin thirtyworking days after theshipment of the goodsby the customer, but not before receiptof the goods. This operationwill be performed bythe lending institutionissuingthecard usedorby creditingthebank accountspecified by the customer.
The costsofreturning the goods tothe sender arecharged to the customer.
Social BusinessWorldconsequently will rejectanyProduct not packedor withconditions other than thosespecified above,as well as productsfor whichthe price of transportation for returning goods has not beenalready paid in fullby the Customer. Social BusinessWorld will reject any product inthe event thatthe costsofreturn has not already beenfully paid by thecustomer or procedures have not been observedin the manner andtimeprescribed bylaw(D. Lgs.206/2005art.52et seq.)orin the event thatthe productis not packagedwithoriginal covers, ormay not be comprehensiveof all of the original content.
Following a possibleform templateforthe exercise of theright of withdrawal:
Return leter and/or Certified Email with digital signature
Subject:exercise of the rightof withdrawal
The undersigned (name, surname and address of the Client)intends to exercise, according to theD.Lgs.206/2005art.52et seq.,The right of withdrawalinrelation to the contract(ororder note) n. .........Signed on...........throughyour site.
I also claimthereturn of the sumof€........, paidfor the above mentioned order,preferably by (wire transfer,charge backonthe credit card used) within 14days of receiptof this letter.
The personal dataprovided by customersduring the purchase process, areused for the purposeofcarrying out itsobligations under the contractof saleto which they belongs, as well as to fulfill the consequentobligations imposedby laws, regulationsorCommunity legislation. Personal dataare processed foradvertising and promotional purposes, only if expresslypermittedby the Customer in advance by "clicking" on the appropriatebox on theregistration form. Personal data treatment takes place, even with the helpof electronic means,in accordance with Article. 11of Legislative Decree no. Jun. 30, 2003, n. 196(hereafter: the Law) to guarantee customersand, ingeneral, protect the rights of those concerned, their fundamental freedoms and dignity, particularly with regard to confidentialityand personal identity.Thetreatment will take placefor a periodof time no longerthan strictly necessary forthe fulfillment of thepurposesdescribed above. Personal data will notbe disclosed tothird parties.We have adoptedtheminimum security measuresforthehandling of personal datalaid down in Articles. 33ff.of the Law.We are committed tobring suchmeasuresinaccordancewith the provisionsof amended laws, as well as the technical evolutionof the industry andthe experience gained. Theprovision of personal datais a facultyof the customer,but it isabsolutely essential to achievethepurposes of orders processingmentioned above.Missing datanecessarily involves theinability to fulfillthe obligations arisingfrom thecontract of salewhich may be concluded. The holderof the treatment,andthat is,thelegal person on whomis responsible for decisionsregarding the purposesandmethods of processingof personal dataisSocial BusinessWorldLtd.- ViaG.Verga,134 - 61025-Montelabbate(PU) -Italy. Article7of the Law,below,identifiesthe rights ofdata subjects in relationto the processing ofpersonal datamentioned above.
ART. 7Legislative Decree no. June 30, 2003, N. 196 -RIGHT OF ACCESSTO PERSONAL DATA ANDOTHER RIGHTS
The Customer has the rightto obtain confirmationof the existence ornot of personal dataconcerning him,even if not yetrecorded, andtheir communicationinintelligible form.
The Customer has the rightto obtain the following data: a) the originof personal data; b) the purposes and methods of treatment; c) the logic applied incase of processingcarried out with theaid of electronic instruments; d) the identity of the owner,manager and the representativeappointed under article5, paragraph 2; e) the subjectsor categories ofsubjects to whom thepersonal data may becommunicated or who canlearn about themas appointed representativein the State, managers or agents.
The interested party hasthe right to: a) update, correct or, when interested, integrate data; b) the cancellation,transformationinanonymous formor blockingof data processedunlawfully,including data whoseretentionis unnecessaryfor the purposesforwhich the datawere collected orsubsequently processed; c) certification that the operationsin letters a) and b) havebeen notified, as also related to their contents, to those to whom the datawere communicated ordistributed, except inthecaseinwhich such fulfillmentproves impossible or involvesa use of meansmanifestly disproportionate to theprotected right. The Customer has the rightto oppose,inall orinpart: a)for legitimate reasons theprocessing of personal dataconcerning him,even though pertinentto the collection purpose; b) the processing of personal dataconcerning himfor purposes of sendingadvertising materialsor direct sellingor for carryingout market researchor commercial communication.
Forany clarification orcomplaintSocial BusinessWorldcan be contactedthrough the pagesof the sitehttps://shop.socialbusinessworld.org.
JURISDICTION AND VENUE
This agreement shall begoverned by Italian law. Any disputeconcerning the validity, interpretation or execution of this contract has to be considered under theterritorial jurisdiction of thecourtofPesaro.
ORDER CANCELLATIONBYSocial BusinessWorld
The average deliverytime exposedineachproduct pageisthe best estimateinnormalproduction conditionsand may be subjectto revision orcancellationinthe event offorce majeure.They areconventionallyconsidered as casesofforce majeure, thefailure or unregular supply of raw materials, for any reason orcause, thelimitation of thefree tradeof the same,the products, thelack of means oftransport, the forced suspensionof the work, even if partly as a resultof strikesand lockouts, fires or other similar accidents. Incaseof force majeure is faculty of supplier company to reduce orcancelquantitiesinorderto execute the orderorproceedafter the terminationof theforce majeure event.
Social BusinessWorldreserves the rightto cancel an orderoran order itemif experiencing anyof the following circumstances: